North White County Water - Judsonia, Arkansas

Lane Bowls

Drill a well and be done with it, less money and headache in the long run!!!

Ladies in the office are very unprofessional, the pay system is very outdated, and good luck getting the manager to call you back.
They can manually turn off mobile pay the day before shut off and tell you that you have to bring a check, money order, or cash to pay it. $100 shut off fee…..I’d like to see where this money actually goes. I think they place these ridiculous rules so they can split up all the shut off money for bonuses.

FYI: if you do not have your bill paid before the shut off day, they will only except cash or money order. It’s not noted on the website, so don’t inconvenience yourself showing up there with a check.

If I could give no stars I would. Good luck everyone who has to deal with the insanity!

Tristan Harris

Horrible company to get water from. I’ve never had my water turned off from not paying the bill, but you can expect them to turn the water off at least once a month for reasons unknown. Once I had it turned off twice in one week. NO NOTIFICATION from them every single time. I’m the last line on the water in my area, and when they turn it off I don’t find out until I go to flush the toilet or wash my hands. I live 2200 feet off of the main line and it takes forever to get my water right after they do this. They don’t flush my lines so I get all kinds of trash coming from my lines afterwards. Today the idiots turned my water off to work on putting a meter in, but the meter they worked on isn’t even hooked up to my line. It comes from a different line from bald knob. That’s how stupid they are.
They’re about to ruin my hot water tank, since it’s running with no water in it. One time the fire department hooked up to the main line and turned the pump on to help it go in faster and sucked water back out of my lines and my house. THAT TOOK FOREVER TO RUN THAT MUCH WATER BACK TO MY HIUSE SINCE I LIVE OFF THE FREAKING ROAD SO FAR, and guess who had to foot the bill for that? ME…worst water company hands down. And I lived in other places before this hell hole. Just drill for a well and avoid these thieves. -10 on⭐️

Darlene Jezek

I'm newcomer to area they don't trust outside ers at all I'm a Christian I'm decent person pay my bills very rude to me didn't thank me for paying bill either

Stephanie Johnson 1985

They shut your water off with no warning. They charge you $100 fee to turn the water back on and they won't even turn the water back on the same day they take your $100. Water is extremely expensive. $150 a month?! Family of 5. When I lived in California water was only $70 month. Apparently there are 4 board members that decide these terms. They meet once a month to decide these crack pot ideas/fees. I will see y'all there! This injustice needs to stop now.

LYNN BOWLS

They go out of their way to make it as hard on their customers as possible so they can get more money out of you. It’s a good thing for them that people don’t have a choice in who they get their water from because I guarantee they would not have any customers. They have the rudest employees I have ever met!!!!!!!

Haleigh Weatherford

Awful company! The month before I moved I was charged $38 the following month I only physically lived in the home for about 8 days and they charged me $100.26 worth of charges!! Conveniently my deposit was $100 so I didn’t get a dime back! They are thieves! Couple other times through the year they would rack up a pretty high bill of $90-100 just out of the blue when normally it was $40-50 they have no one to hold them accountable so they do what they want taking money from folks

Travis Allen

I'm giving two stars instead of one because at least one of the ladies who works the phone and windows is helpful and friendly. Other than that, I haven't had great experiences here. The online system is archaic, and once you set it up you cannot make any changes. All I wanted to do was receive my bill in the mail again. I would prefer to pay it online, but they charge a $3 convenience fee every single month if you pay online or on the phone. $3 may not be all that much but by today's standards that fee also seems archaic and punitive.

Ray White

I would give them zero stars if it would let me. I don't even get water from them but grandma does and they seemed to enjoy making paying the water bill as difficult as possible. I mean they really enjoyed that.