Honolulu Poke Bar - Johnstown, Colorado

Elise N.

*Edit*
I'm pretty sure the girl gave me the wrong sauce. Please label your bottles better! Not everyone can do spicy. The sauce has completely ruined my whole dinner that I've been looking forward to for a few days. It might seem petty to some people, but I go here as a treat two or three times a year.

I absolutely love going to this restaurant! It's a treat that I don't get very often. Tonight when I went in, I ordered my regular, with extra house sauce. I get the house sauce because of how good it is and it's not spicy. But they changed it and now it's spicy! To say I'm disappointed as an understatement. I don't know why y'all would change a good thing.

Eric T.

Have been here four or five times over the last two years. Food is usually great, portions keep shrinking and price increasing- to be fair that is everywhere. Asking for extra sauce or avocado gets a gruff reply from a guy saying extra charge, extra charge which I don’t have a problem with, it’s the attitude that doesn’t work in this case. I don’t think customer service is a priority to this business. Not saying I won’t come back, but if I do and get same gruff service, it might be the last. Was two people before us in line, and no one directly after us, but felt like we had to rush to keep staff happy. Just my two cents. Was $36 for two medium bowls and two sodas. Also, IMHO not a tipping business, but they ask on the credit card machine for tips. Getting tired of people who make minimum wage or more asking for tips when an actual real server at a real restaurant doesn’t get minimum wage for doing all the work. They should prohibit pan handling for tips if they get minimum wage, even if it is a credit card machine doing the asking, if they continue to ask for tips, explain why they are asking for tips and who gets them.

Юлия ?.

I usually go to Fort Collins location, but decided to check this location as well. I barely had any meat in my large bowl, even though it comes with 4 proteins. The protein portion was measured with a tea spoon and even though I was supposed to get beef- nothing was literally there. Also, they did not have half of the toppings and all I had in my large portion - bunch of veggies and rice, huge clumps of it stuck together. Hopefully FoCo location remains as good as it usually is, not coming back to Johnstown location.

Jason C.

Came here with my boys. Trying something new with them. The staff acted so put out that they were ordering slow. Wasn’t as if they were busy. Stop rushing your customers and we may come back. The Fort Collins franchise is ran way better and the staff there are polite.

Connie

I've been here 4 times now since they first opened and unfortunately I feel like the service has declined as well as some food factors. After my first visit I would have given them a 5 star review. On my recent visit I still enjoyed the quality of the food (hence the 3 stars), however the quantity has decreased and the service is now subpar. I've noticed others mention a female counter employee that seems to have an attitude and this is more then likely the same employee me and my daughter encountered when we recently visited. No smile, disengaged, & unattentive to our order. I had to remind her of our options twice because she kept forgetting and looking around or talking to her coworker about non-work related issues. We used to be able to share a large bowl, however this last time it was only half filled in comparison to previous visits (see pic) and the prices were also increased. So, overall, good food, but not worth the cost in my opinion. I also think they must have changed their Thai tea recipe because it didn't used to be as sickly sweet as it was this time. If they returned to their previous quantity & uped their customer service game this place would be a real gem and a true hit in my book that I would gladly pay the new prices for.

Leah F.

Wow! Went in at a perfect time! No line and I could ask questions since I haven't been here before and not rushed! Fantastic service and help making decisions 👏 👍 love the wide variety of choices! Everything tasted fresh and yummy 😋 I'll totally be back to try something different. Keep up the great work!

Amanda N.

We usually eat here once a week we love poke. Tonight we were celebrating my youngest son and it was his pick. We knew we were running late, but we had our bowls ordered and paid for and they didn’t close for another 15 minutes. Plenty of time for us to eat and leave. However they didn’t even give us the chance. They gave us our food and told us they were closing and we had to leave. I’ve never been to a restaurant or fast food where you get your food before they close and they kick you out before closing just bc they don’t want to deal with you. We had to drive 30 mins back home to eat and we were so disappointed with their customer service.

Oscar R.

We have been coming here for a while and every single time we look forward to the people, the food and the overall experience! It is the best poke we have ever had!