Limitless Axes and Ales - Stockton, California

TrillTev R&R

Terrible Service Experience
I’m typically very patient, especially in busy public establishments, but my experience here was unacceptable. My wife made a reservation for a lane at 5 PM, and we were excited to use a gift card we received for Christmas from my sister and brother.

Upon arrival, we weren’t greeted for over 15 minutes, leaving us unsure of how to get started. We eventually walked to the back, where three lanes were open, but there was no one around to assist. We returned to the front and approached a bartender to explain we had a reservation. Only then were we told to scan a QR code and wait a bit before being set up.

After waiting another 20 minutes, a new group arrived and was immediately greeted and placed on a lane while we were still waiting. I stayed patient but was starting to feel frustrated. The bartender came back to ask if we wanted drinks before setting us up. We paid for drinks and waited another 20 minutes. Yet again, another group arrived and was placed on a lane before us.

By now, my patience was wearing thin. Despite our reservation, other groups who arrived well after us were prioritized. After waiting an additional 15 minutes, we asked another employee about our lane. The bartender eventually returned and told us it would be a longer wait or that we could come back another time. At this point, I’d had enough and requested a refund.

I was told we’d receive an email with a redemption code that wouldn’t expire, but I’ve yet to receive it. This was a disappointing experience all around. If you offer reservations, those should be prioritized. If you make a promise to a customer, follow through. It felt like the staff was just trying to rush customers out due to poor service management.

I wouldn’t recommend wasting a second of your time here.

Victor Machado

Our group had a fantastic time! The food was excellent and the tequila was the best. We recommend the nachos, pretzel, pizza…its all very good. Our hosts were very friendly and attentive. The atmosphere was very well designed and looked great. Even the bathrooms were entertaining! It took a bit for some of us to get the hang of sticking the axe, but we all had a lot of fun. Definitely plan on doing this again.

Ariahna Lee

It was my first time here, and I had a wonderful experience. I enjoyed throwing axes and along with having some drinks at the bar. There is also a mini arcade room. After throwing axes, I spent most of my time there in the arcade throwing darts and playing basketball. I think this is a great place to take family, friends, and significant others.

In order to play, you have to book online for a day and a time. It is $35 per adult. For children age 10 to 13 cost $20. Before arriving, you must wear toe closed shoes. Also, arrive 15 minutes early. Most of all, no cash for axe throwing. Card would be the best payment.

Danielle

My daughters favorite tv show is Super Natural so she thought an escape room and Axe throwing would be great for her 16th Birthday. Taking a handfull of teenagers out for a day, you never know what your in for attitude wise but everyone had a blast, especially throwing axes. The staff was very attentive and helpful. When we left my husband and I overheard our daughters friends saying they wanted to come again. Mission accomplished!

Tone Ramirez

Had our daughters Birthday party here and everyone had a great time throwing axes and solving the Dungeon escape room. The hosts and hostess were always happy to help with anything or any question we had. We all around had a great experience.

Don Rupp

Went on their website, made a reservation for 10:00 a.m. on Sunday for $105 prepaid
The first reservation availability was 9:45 am. Received a confirmation email that everything was good for three people. I was treating my family. Arrived at the business at 9:30 am, only to find a handwritten sign that said they weren't open till 1:00 p.m. after driving 40 minutes to get there and waiting around till past 10:00 when the doors were not open we left. I called them at 1:00 p.m. and talked to someone that said I would get a full refund and the manager would call me. It's been 4 days. Haven't received a phone call or a refund. Even left a message on their answering machine with my information.

Jaclyn Deanda

I went to axe and ales last Friday with my sisters and cousins. We were able to get a lane quick. The employee was very informative on what to do. We had a great time throwing axes. Once we finished that we enjoyed all of the games they had out for us.

Joshua Cousland

We had a blast testing our skills at axe throwing, where we ended up tied. Then, to add to the fun, I clinched the win in cup pong! The phenomenal service just made the whole experience even better! Thank you to our impeccable server Jamie and our top-notch bartender. 10/10 worth the drive