4/5
I booked yesterday through tomorrow and had an accident stepping off the foyer last night, rolling my ankle in a rivet of asphalt. The step off is about 9 inches and I didn't see the compromised asphalt. Thankfully, I didn't break any bones and there was a gentlemen just arriving to help me off the ground.
After spending a couple of hours in the hospital last night, I notified management this morning of the danger involved and expressed my hope that no one ever has to experience what I went through.
I didn't speak with the owner, as she was out of town, yet the manager Alenia notified me that she had.
The owner was very kind and offered to pay for any bills from my trip to the hospital, and any associated medical bills, as well as hiring a contractor to get the asphalt fixed.
The service and compassion from the folks here at The Windbreak was top notch, everyone was extremely pleasant and helpful, and I appreciate that more than they will ever know. Alina even had a staff member bring some ice to my room.
Things happen, in life, and I'm glad to be around people who still show empathy and warmth towards a stranger in a tragic accident.
A special thanks to Salena, Alenia, Alyeska, and the other staff at the restaurant and hotel, Peter from South Carolina was the gentlemen that helped me off the ground as I lay writhing in pain , Cory and Tyler from the ambulance, and the Matsu regional hospital staff, Hannah and Fran!
Oh yeah, the food at the restaurant was good, too!
Edit: Correct spelling of names and Peter added.